Finance doesn’t run on money, it runs on trust.

The essence of finance is actually time travel. That might sound like a strange way to describe it, but if you think about it, that’s really what finance is. Saving moves resources from the present into the future. Financing moves resources from the future back into the present. Every financial system is essentially a mechanism for exchanging value across time. But that leads to a bigger point. Finance is not really about money. Money is just the thing we use to represent value. The thing that actually makes finance work is trust. Because every financial transaction is ultimately a promise about the future.

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The AI terms everyone uses, explained simply

There is so much AI terminology being thrown around these days that it's becoming difficult to know what people are actually talking about. Every week, there seems to be another acronym. LLMs, RAG, Agents, and Inference. If you don’t keep up, it all sounds far more complicated than I actually think it is.

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What a Digital Supply Chain Network actually is

People talk about digital supply chain networks a lot, usually as if everyone already agrees on what they are. In reality, most organizations don’t. And if you strip away the terminology, there’s still a fair amount of confusion about what problem they’re actually trying to solve.

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Healthcare doesn’t have an AI problem. It has a data problem.

Everyone is talking about how Artificial Intelligence (AI) will transform healthcare in America. I’m not convinced that’s actually the core issue. Before AI can do anything meaningful in healthcare, there’s a much more basic problem that still hasn’t really been solved.

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You’re one “So what?” away from better marketing

Most B2B SaaS marketing efforts fall flat because they stop at what the product does and leave it to the buyer to figure out what value it brings. The best messaging goes two levels deeper, passing the "So what marketing test."

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Here’s why you don’t want a perfect 5-star rating

It seems logical that every company should aim for a perfect customer review score. After all, if every customer is happy, why wouldn't that help convince the next customer to buy from you? The problem, however, is that buyers don’t think like that.

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Why “People, Process, and Technology” isn’t fixing your problems

If you’ve spent any amount of time around digital transformation, change management, consulting, or enterprise software, you’ve probably heard the phrase “people, process, and technology” more times than you can count. The framework has become so common that it is often treated as a checklist. Need to improve performance? Buy a new technology. Then adjust the process and train the people. The problem is that it rarely works that way. In fact, I would argue that one of the reasons so many transformation initiatives struggle is because people have misunderstood what “people, process, and technology” was supposed to mean in the first place. The framework is often presented as three separate buckets that need to be addressed. The reality is that they are interconnected. Change one, and you inevitably impact the others.

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Close more deals with just 4 questions

In B2B sales, there are, generally speaking, three stages to a sales process. Demand creation, where you educate the prospect about their problem and the art of the possible in how to solve it. Selling, where the prospect has identified a problem and is looking for a solution. And order taking, where someone has a clearly defined need and a comprehensive understanding of what the solution is, and is only looking for which solution provider to select, typically through a formal RFx process.

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Exposing the myth of AI: Why the hype is still holding you back

A few years ago, the myth surrounding Artificial Intelligence (AI) was that it would solve all types of manufacturing challenges. Today, the myth has changed. While many manufacturing leaders now accept that AI is real, the problem is that many organizations still believe AI can compensate for poor processes, disconnected systems, and bad data. It can’t.

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5 Types of Supply Chain Control Towers

The term “control tower” has been grossly overused in the domain of supply chain management over the years and is used today to describe practically anything from basic visibility to network-wide fully autonomous solutions. This makes it nearly impossible for anyone looking for a capable solution to effectively compare options side by side.

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